FAQ
Your Questions Answered
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Are your cleaning products safe for children and pets?Absolutely! We prioritize the health and safety of your family and pets. We use eco-friendly and non-toxic cleaning products that are safe for everyone in your home.
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What types of cleaning services do you offer?We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and post-construction cleaning. If you have specific needs, feel free to contact us, and we’ll create a customized plan just for you!
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What are your payment options?We accept various payment methods, including credit/debit cards and electronic payments. Payment details will be provided during the booking process.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
Accepted Payment Methods
At Beach City Cleaning, we strive to make the payment process as convenient as possible for our clients. We accept the following payment methods:
Credit Cards (Visa, MasterCard, American Express, Discover)
Debit Cards
Electronic Payments (e.g., PayPal, Venmo)
Cash
Payments are due upon completion of the cleaning service unless otherwise arranged in advance. If you have any questions regarding payment, please don’t hesitate to contact us.
Cancellation Policy
We understand that plans can change. If you need to cancel or reschedule your cleaning appointment, we kindly ask that you provide us with at least 24 hours' notice. This allows us to accommodate other clients who may be waiting for service.
Cancellations Made 24 Hours in Advance: No fee will be incurred.
Cancellations Made Less Than 24 Hours in Advance: A cancellation fee of 50% of the scheduled service cost will apply.
If you need to reschedule your appointment, please contact us as soon as possible, and we will do our best to accommodate your request.
Satisfaction Guarantee
At Beach City Cleaning, your satisfaction is our top priority. We are committed to delivering high-quality cleaning services that meet your expectations. If you are not completely satisfied with any aspect of our cleaning service, please let us know within 24 hours of your service.
Our satisfaction guarantee includes:
Complimentary Re-Cleaning: If you’re not satisfied, we will return to address any specific areas of concern at no additional charge.
Feedback: We appreciate your feedback and encourage you to share your thoughts with us so we can continuously improve our services.
Please note that this guarantee applies only to the specific areas we cleaned. We want you to feel confident in choosing Beach City Cleaning and to know that we stand behind our work.